Job Description
Cornet Technology, Inc. is looking for a motivated Systems Engineer to help build, test, maintain, troubleshoot, document, and support Cornet communications and telecommunications systems delivered to our worldwide customers. You will be part of a talented team of engineers and technical professionals that demonstrate superb technical competencies in delivering mission-critical telecommunications systems, communications infrastructure, and technical support, and ensuring the highest levels of stability, availability, performance, and security. We are looking for qualified systems engineers having a background in IT, cybersecurity, computer systems, systems integration, testing and validation, analysis, and technical documentation.
Systems Engineer Job Responsibilities
- Install, configure, test, and maintain Cornet communications and telecommunications systems and related application software and system management tools
- Manage and troubleshoot customer installed systems and infrastructure
- Proactively ensure the highest levels of systems performance, stability, availability, and requirements compliance in customer deployments
- Test, evaluate and document systems for requirements compliance and potential issues, identify possible solutions, and work with developers to implement fixes
- Write and maintain system testing and validation documentation to ensure system functionality, efficiency, and requirements compliance
- Interpret, define and communicate customer requirements and standard operating procedures to engineering teams
- Liaise with vendors, engineers, customers, and other IT personnel for problem resolution
- Provide 1st, 2nd, and 3rd level technical and warranty support
Requirements
- BS degree in Computer Science, Engineering, Computer Networks, and Cybersecurity, or a related IT subject
- 6+ years of hands-on experience may be considered in lieu of a degree program
- Experience in installing, configuring, and troubleshooting UNIX /Linux and Windows based environments
- Experience in installing, configuring, operating, and troubleshooting communications and telecommunications systems
- Experience with network and radio voice protocols and signaling (e.g., SIP, E/M, FXO/FXS)
- Experience with detailed technical writing, test generation, and related documentation
- Experience with following detailed instructions and procedures
- Experience with training customers on technical telecommunications systems
- Experience with functional and non-functional test methodologies and equipment (e.g., BERT, Oscilloscope)
- Experience with virtualization and containerization (e.g., VMware, Virtual Box)
- Experience with network monitoring and troubleshooting tools (e.g., PuTTY, WireShark, Net-em)
- Solid networking knowledge (OSI network layers, TCP/IP, routing protocols)
- Solid knowledge of networking equipment and technologies (e.g, firewalls, routers, switches)
- Solid knowledge of documented Cybersecurity policies and directives
- Must be able to work closely with teams and independently in a fast-paced and dynamic environment
- Must be able to conduct occasional domestic and international travel
Must be a US Citizen and currently hold or have the ability to obtain a US SECRET Clearance.